Clear answers about CareLeap.
How the independence platform works, including optional savings and physical-card choices.
Is CareLeap a bank?
No. CareLeap is a technology platform focused on independence, care support and financial capability. Any future financial services will be provided through appropriately regulated financial partners.
Does CareLeap replace care staff?
No. CareLeap is designed to support care staff, not replace them.
Is CareLeap only about money?
No. Money is one part of the wider independence journey.
Can young people use CareLeap without a card?
Yes. The independence journey can begin without a financial card.
Can CareLeap track independence?
Yes. CareLeap is designed to track goals, activities, evidence, achievements and progress across independence skills.
Can staff use CareLeap?
Yes. Staff have tools to support goals, record progress, manage activities and support young people.
Can managers use CareLeap?
Yes. Managers can have broader oversight of young people, staff activity, progress, reporting and appropriate financial information.
Will CareLeap offer a debit card?
Where applicable, a regulated financial-services partner can provide the account and physical-card infrastructure connected to CareLeap. Availability depends on Local Authority, eligibility, programme and regulatory arrangements. CareLeap is not a bank or card issuer.
Does a young person have to use a financial account?
No. A young person can use CareLeap’s goals, independence, achievements, rewards, diary, wishes and feelings, praise, financial education and other features without a financial account or card. They can continue receiving pocket money physically.
What financial options can a young person choose?
Where the Local Authority makes the financial account available, the young person can choose savings only, a physical card only, or both, subject to the agreed permissions and provider requirements. Their choice can change as they develop.
Can savings be spent or withdrawn at any time?
No. The savings account is for protected goal-based saving and has no purchasing card. Once a goal is reached, the young person can request release in CareLeap, but the Local Authority must approve it before money is released.
Are card spending and cash withdrawals unrestricted?
No. Purchases, online use and cash withdrawals are available only where permitted. The Local Authority sets appropriate spending and withdrawal limits within the agreed safeguarding and provider arrangements.
Ready to see the independence journey in action?
Book a walkthrough of CareLeap, or register your interest in the pilot programme.